Frequently asked questions





Overview

Can I extend my 14-day free trial period?

If you think 14 days are not enough to fully explore the system, we’re more than happy to extend your trial. Once your trial expires, contact our sales team by emailing them at [email protected]

No. Your discount is applied only for one time purchase. If you choose to upgrade or downgrade your account you will not be eligible for anymore further discounts.

Asalta Inventory is cloud-based inventory management software with complex automation, high security, and 24/7 support. To get started with Asalta eCommerce Enterprise Package, Contact Sales send us an email at [email protected]

Absolutely, while we’d hate to see you go, you can cancel the subscription at anytime.

Asalta offers support 24 hours a day for 7 days a week via email and support ticket. For any queries, feel free to get in touch with us anytime. We’d love to hear from you! Contact support at [email protected]

Get the complete overview of your organization at a glance with our Asalta smart dashboard, that gives you the synopsis of your items, sales, purchases, employee Activities and Contacts . To further aid you with getting the bigger picture, most of the numerical data displayed in the dashboard is hot-wired with the associated module.

Retail Suite

How long do I get to try Asalta Retail Suite ?

You can sign up and try Asalta Retail for its full capability for 14 days after which, you can to subscribe to a suiteable pricing plan that fits your business needs.

100%. All your data is completely secure and we protect your account with high level of security in place. Our technical team constantly run security vulnerability scans and tests to make sure everything is safe and secure.

To help you get started with Asalta Retail suite we provide an extensive knowledge base that consists of useful help articles and video tutorials. Check it out here.

Asalta Retail suite has different modules to cater to different areas of managing your stock, Employees and custmers .

  • Get the whole picture of your business with our smart Dashboard.
  • Connect easily with your customers and vendors with Contacts.
  • Record and manage your stock with Items and Category.
  • Create bundles with Item combination.
  • Document sales and send invoices.
  • Restock your inventory with Purchase Orders.
  • Leaves Management
  • Timesheet Management
  • Clock In/Out Management
  • Claims Management
  • Commissions Management
  • Performance Appraisal Management
  • Roster Management
  • Holiday Management
  • Announcement
  • Payroll Management
  • Dynamic forms for Survey
  • Recruitment
  • Projet Management
  • Loyalty Management
  • Generate real time and multi-perspective Reports.
  • Expand your reach to new markets with Integrations, which connects your organization with popular online sales channels, providers, online payment gateways, accounting and CRM software.
  • Tailor your organization to suite your needs and preferences with Settings.
  • And much more… Start a FREE Trial to try out for yourself
  • Yes. Asalta Retail suite allows process payroll for your part time workers who are paid monthly or Hourly.

    As of now we have 3 editions which are based on the country chosen by the user during the quick setup of the organization. The taxes are handled differently across different editions.

    Global edition - Tuned for the ever-changing conditions of the world, this edition will be applied to all users whose country is not the Singapore or India.

    Indian edition - available to users who have chosen their country as India during the quick setup of their organization.

    Singapore edition - available to users who have chosen their country as Singapore while signing up.

    You don't need to be tech person in order to use Asalta Retails suite. Our system is very simple and does not require technical training. Our simple dashboard allows you to handle all your business operations from a single place.

    Products , contacts and Employees can be added through spreadsheet imports.

    Furthermore, your sales and purchase orders populate automatically with your data.

    Moreover, we also allow you to easily track and update your order status with a visual overview or generate reports depending on your needs.

    Onboard Training videos and help manual is available for you to get started and to guide you if you need help anytime.

    Warehouse, Outlets are locations where inventory items (stocks) are physically kept and or sales activities are carried out. Each pricing plan comes with X number of locations. You can perform any number of transfers within the inventory limit of your plan. If you need additional locations you can buy those locations as add-ons. You will only be charged for active locations.

    eCommerce

    How long do I get to try Asalta eCommerce?

    You can sign up and try Asalta eCommerce for its full capability for 14 days after which, you can to subscribe to a suitable pricing plan that fits your business needs.

    100%. All your data is completely secure and we protect your account with high level of security in place. Our technical team constantly run security vulnerability scans and tests to make sure everything is safe and secure.

    Physical Stock: In this mode, your stock will increase when a Purchase Receive is made, and the stock will decrease when an Invoice is made to the customer.

    We won’t merge the user counts and warehouse and Order counts the highest limits will be taken in the count and will be upgraded for the new purchase made.

    Theme can be changed when ever required by you.

    The plan will be automatically updated to the higher plan.

    Inventory

    How long do I get to try Asalta Inventory?

    You can sign up and try Asalta Inventory for its full capability for 14 days after which, you can to subscribe to a suitable pricing plan that fits your business needs.

    100%. All your data is completely secure and we protect your account with high level of security in place. Our technical team constantly run security vulnerability scans and tests to make sure everything is safe and secure.

    To help you get started with Asalta Inventory we provide an extensive knowledge base that consists of useful help articles and video tutorials. Check it out here.

    Asalta Inventory has different modules to cater to different areas of managing your stock.

  • Get the whole picture of your business with our smart Dashboard.
  • Connect easily with your customers and vendors with Contacts.
  • Record and manage your stock with Items and Category.
  • Create bundles with Item combination.
  • Document sales and send invoices.
  • Restock your inventory with Purchase Orders.
  • Generate real time and multi-perspective Reports.
  • Expand your reach to new markets with Integrations, which connects your organization with popular online sales channels, providers, online payment gateways, accounting and CRM software.
  • Tailor your organization to suit your needs and preferences with Settings.
  • And much more… Start a FREE Trial to try out for yourself
  • Asalta Inventory supports the following features:

    Stock management:

    Creating and tracking the inventory (stock flow) of Items and Categories. Composite Items -Bundling of items. Serial Number Tracking - For tracking individual units of an item. Customize your item prices by creating price lists and assign them to your favorite customers, sales orders and invoices. FIFO, LIFO and Average cost method can be Selected, stock reports, sales, purchase and activity logs.

    Customer and vendor management:

    Recording customer and vendor information for communication, monitoring and transaction. Smart interactive dashboard for a quick look at the Big Picture.

    Order management:

    Create sales orders, raise invoices, get paid instantly by integrating a payment gateway, Manage reorders, create purchase orders, record deliveries to your warehouse using purchase receives.

    Integrations:

    Integrate with popular eCommerce platforms and monitor your stock flow across multiple sales channels. Secure your money by integrating with time tested online payment gateways. Seamlessly integrate with our accounting platform.

    As of now we have 3 editions which are based on the country chosen by the user during the quick setup of the organization. The taxes are handled differently across different editions.

    Global edition - Tuned for the ever-changing conditions of the world, this edition will be applied to all users whose country is not the Singapore or India.

    Indian edition - available to users who have chosen their country as India during the quick setup of their organization.

    Singapore edition - available to users who have chosen their country as Singapore while signing up.

    Each industry has its own needs and the volume of their needs is directly proportional to the scale of their business. To cater to your specific needs, we have an array of pricing plans. No hidden costs! No strings attached! You can take a look at our pricing plans by clicking on this Link

    Yes. Asalta Inventory supports barcode scanning in the web app.

    For Items:

    You have to key in the bar code of the item as the SKU of said item in Asalta Inventory manually or using a barcode scanner.

    Open a new transaction like an Invoice.

    Place your cursor on the Item Details field.

    Scan the barcode of the item. You’ll see that the line item is automatically added.

    Follow the above step to scan more items, which will be added consecutively

    For Serial Numbers:

    Barcode scanning feature can also be used on serial numbers In Invoices.

    Physical Stock: In this mode, your stock will increase when a Purchase Receive is made, and the stock will decrease when an Invoice is made to the customer.

    Yes. we do track Expiry Tracking.

    You don't need to be tech person in order to use Asalta Inventory. Our system is very simple and does not require technical training. Our simple dashboard allows you to handle all your business operations from a single place.

    Products and contacts can be added through spreadsheet imports.

    Furthermore, your sales and purchase orders populate automatically with your data.

    Moreover, we also allow you to easily track and update your order status with a visual overview or generate reports depending on your needs.

    Onboard Training videos and help manual is available for you to get started and to guide you if you need help anytime.

    Warehouse, Outlets are locations where inventory items (stocks) are physically kept and or sales activities are carried out. Each pricing plan comes with X number of locations. You can perform any number of transfers within the inventory limit of your plan. If you need additional locations you can buy those locations as add-ons. You will only be charged for active locations.

    POS

    How long do I get to try Asalta POS?

    You can sign up and try Asalta POS for its full capability for 14 days after which, you can to subscribe to a suitable pricing plan that fits your business needs.

    Asalta POS is cloud-based POS management software with complex automation, high security, and 24/7 support. To get started with Asalta Inventory Enterprise Package, Contact Sales send us an email at [email protected]

    100%. All your data is completely secure and we protect your account with high level of security in place. Our technical team constantly run security vulnerability scans and tests to make sure everything is safe and secure.

    To help you get started with Asalta POS we provide an extensive knowledge base that consists of useful help articles and video tutorials. Check it out here

    Asalta Inventory has different modules to cater to different areas of managing your stock.

  • Get the whole picture of your business with our smart Dashboard.
  • Connect easily with your customers and vendors with Contacts.
  • Record your sales with Point of sales system and send receipts to customers.
  • Record and manage your stock with Items and Category.
  • Create bundles with Item combination.
  • Manage return sales made by customers.
  • Restock your inventory with Purchase Orders.
  • Generate real time and multi-perspective Reports.
  • Expand your reach to new markets with Integrations, which connects your organization with popular online sales channels, providers, online payment gateways, accounting and CRM software.
  • Tailor your organization to suit your needs and preferences with Settings.
  • And much more… Start a FREE Trial to try out for yourself.
  • Asalta POS supports the following features:

    Stock management:

    Creating and tracking the inventory (stock flow) of Items and Categories. Composite Items -Bundling of items. Serial Number Tracking - For tracking individual units of an item. Customize your item prices by creating price lists and assign them to your favorite customers, sales orders and invoices. FIFO, LIFO and Average cost method can be Selected, stock reports, sales, purchase and activity logs.

    Customer and vendor management:

    Recording customer and vendor information for communication, monitoring and transaction. Smart interactive dashboard for a quick look at the Big Picture.

    Cash Management Reduce errors, theft and discrepancies by recording all changes from cash float to register closures. Handle cash withdrawals with ease.

    Register closure reports

    Get a printable record of your daily totals. Add notes about the day and check your totals by payment type

    Return sales

    Tracks the return sales made and also tracks the return goods inventory

    Integrations:

    Integrate with popular eCommerce platforms and monitor your stock flow across multiple sales channels. Secure your money by integrating with time tested online payment gateways. Seamlessly integrate with our accounting platform.

    As of now we have 3 editions which are based on the country chosen by the user during the quick setup of the organization. The taxes are handled differently across different editions.

    Global edition - Tuned for the ever-changing conditions of the world, this edition will be applied to all users whose country is not the Singapore or India.

    Indian edition - available to users who have chosen their country as India during the quick setup of their organization.

    Singapore edition - available to users who have chosen their country as Singapore while signing up.

    Yes. Asalta POS supports barcode scanning in the web app.

    For Items:

    You have to key in the bar code of the item as the SKU of said item in Asalta POS manually or using a barcode scanner.

    Open a new transaction like an Invoice.

    Place your cursor on the Item Details field.

    Scan the barcode of the item. You’ll see that the line item is automatically added.

    Follow the above step to scan more items, which will be added consecutively

    Yes. Existing barcodes can be scanned into the SKU field in the product page, so you won’t have to generate new ones from scratch.

    Physical Stock: In this mode, your stock will increase when a Purchase Receive is made, and the stock will decrease when an Invoice is made to the customer.

    Yes. we do track Expiry Tracking.

    You don't need to be tech person in order to use Asalta POS. Our system is very simple and does not require technical training. Our simple dashboard allows you to handle all your business operations from a single place.

    Products and contacts can be added through spreadsheet imports.

    Furthermore, your sales and purchase orders populate automatically with your data.

    Moreover, we also allow you to easily track and update your order status with a visual overview or generate reports depending on your needs.

    Onboard Training videos and help manual is available for you to get started and to guide you if you need help anytime.

    Asalta POS works great with Xero and Quickbooks online accounting. Data flows seamlessly between your POS and accounting software giving you greater insights into your business performance and eliminating the need for manual data entry. The integration is simple to set up and free to use, check out more information here. If you need further integration with any other accounting software that allows integration do contact our [email protected] we are happy to help.

    Yes. You can return any order and Asalta POS will handle Returns and synchronize it with Xero, Quickbooks accounting system

    Yes. Because we allow for multiple locations, you can assign stocks to each location and sell as consignment.

    HRM

    How long do I get to try Asalta HRM?

    You can sign up and try Asalta HRM for its full capability for 14 days after which, you can to subscribe to a suitable pricing plan that fits your business needs.

    100%. All your data is completely secure and we protect your account with high level of security in place. Our technical team constantly run security vulnerability scans and tests to make sure everything is safe and secure.

    To help you get started with Asalta HRM we provide an extensive knowledge base that consists of useful help articles and video tutorials. Check it out here.

    No. there is no minimum subscription period or contractual obligation. Asalta HRM! pricing is based on monthly and yearly subscription.

    Asalta HRM is an easy-to-use and 100% web-based HRM application. It also removes the hassle and tediousness of computing salary payment and CPF contributions manually, preparing and distributing payslips, and manual leave, claims, commission, Timesheet, Rostering and management.

    Absolutely, while we’d hate to see you go, you can cancel the subscription at anytime.

    Asalta HRM has different modules to cater to different areas of managing your Information.

  • Get the whole picture of your Employee management with our smart Dashboard.
  • Leaves Management
  • Timesheet Management
  • Clock In/Out Management
  • Claims Management
  • Commissions Management
  • Performance Appraisal Management
  • Roster Management
  • Holiday Management
  • Announcement
  • Payroll Management
  • Dynamic forms for Survey
  • Recruitment
  • Yes. There is a FREE Mobile App available to download from App store and Google Play for Asalta HRM.

    No. you can only view your own payslip on Asalta HRM mobile app. Only Administrator has such privileges.

    Yes. Asalta HRM can process payroll for your part time workers who are paid monthly or Hourly.